Terms & Conditions – DELAN
Welcome to DELAN. By accessing or using our website, app, or services, you agree to comply with the following terms and conditions. Please read them carefully.
1. General
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All content, products, and services provided by DELAN are subject to these Terms & Conditions.
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By placing an order or using our services, you confirm that you are legally capable of entering into binding contracts.
2. Products & Orders
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We make every effort to display products as accurately as possible. Colors, fabrics, and designs may slightly vary due to screen resolutions and lighting.
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All orders are subject to availability. If a product is out of stock after your order, we will notify you promptly and offer a refund or alternative.
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Prices are inclusive of applicable taxes unless stated otherwise.
3. Payments
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Payments can be made via online methods provided at checkout.
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Orders will be processed only after successful payment confirmation.
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DELAN is not responsible for failed or delayed transactions due to third-party payment gateways or banks.
4. Shipping & Delivery
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Standard shipping timelines apply unless specified at checkout.
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DELAN is not responsible for delays caused by courier services, customs clearance, or force majeure events.
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Customers are advised to check their delivery address and contact information before confirming the order.
5. Return & Exchange Policy
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Returns and exchanges are accepted within 15 days from the date of delivery, subject to our Return & Exchange Policy.
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Products must be unused, undamaged, and in original packaging.
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Returns require pre-approval and picture verification. Exchanges are processed after the item is received and inspected at our warehouse.
6. Cancellation Policy
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Orders can be cancelled before dispatch.
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Once an order is shipped, cancellation is no longer possible, and you may follow the return process instead.
7. Intellectual Property
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All images, designs, logos, and content on DELAN’s website, social media, or marketing materials are the intellectual property of DELAN.
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Unauthorized use, reproduction, or distribution of DELAN’s content is strictly prohibited.
8. Privacy & Data Protection
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DELAN respects your privacy and handles your personal information in accordance with applicable data protection laws.
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Your information is used to process orders, provide services, and improve your shopping experience.
9. Limitation of Liability
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DELAN is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
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In case of defective or damaged products, our liability is limited to replacement or refund as per our Return & Exchange Policy.
10. Changes to Terms
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DELAN reserves the right to update or modify these Terms & Conditions at any time.
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Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.
11. Contact Us
For any queries regarding orders, returns, or policies, please reach out to us:
📞 Call: 93103 29849
💬 WhatsApp: Click the WhatsApp icon to chat with us
⏰ Availability: Monday – Saturday | 10 AM – 6 PM