- Returns
1.1 Eligibility
- Items must be returned within 15 days of the purchase date.
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
1.2 Process
- For any enquiries related to returns, please contact our customer service team at +91 9310329849 with your order number and reason for return.
- Once your return is approved, we will provide you with a return shipping label.
- Please pack the items securely and include your original receipt or proof of purchase.
- Exchanges
2.1 Eligibility
- Exchanges are subject to item availability.
- Items must meet the same conditions as returns (original condition, unworn, unwashed, and with all tags attached).
2.2 Process
- For any enquiries related to exchanges, please contact our customer service team at +91 9310329849 with your order number, the item you wish to exchange, and the new item you want.
- We will guide you through the exchange process and provide instructions for returning the original item.
- Refunds
3.1 Eligibility
- Refunds are available for items returned within 15 days of the purchase date.
3.2 Process
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
3.3 Shipping Costs
- Original shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to a defect or error on our part.
- Contact Information
For any enquiries related to return, refund, and exchange, please contact our customer service team at +91 9310329849.